Protect yourself from online theft and fraud
Periods of crisis bring out the best in humanity, but the worst in online scammers. Now is the time for extra vigilance when accessing your investments online, responding to emails and managing personal data.
At J.P. Morgan Asset Management, our top priority is to keep your account confidential and safe. In addition to employing the latest fraud prevention strategies and technologies, we are committed to providing useful information that empowers you to take control of your own cybersecurity.
No representatives from J.P. Morgan will use high-pressure tactics to sell you investments over the phone. We also will not request sensitive information by email or reach out to you about account login issues, unless you notify us first. Please contact us if you ever have doubts about whether a call or email claiming to be from J.P. Morgan is legitimate.
MORE TIPS FOR PREVENTING FRAUD
- Beware of investment scams.
If an investment sounds too good to be true, it probably is. Do research or consult a financial professional before providing personal details or sending money.
- Check your accounts periodically.
Look for any unauthorized activity, and set up online alerts to verify account changes and transactions.
- Confirm the source before sharing information.
Provide your Social Security number, account numbers, passwords or security question answers only to trusted companies and websites.
- Look for red flags in emails.
Be wary of emails with urgent language, requests for personal data, poor grammar, misspellings or an unrecognized sender email address. Do not click on links or open attached files if you have any concerns about an email’s validity.
- Keep your devices secure.
Make sure the operating system, browser and anti-virus programs are up-to-date on all of your computers, tablets and phones.
We’re here to help
If you have any questions about your J.P. Morgan account, or if you suspect your identity has been compromised, please contact us immediately at firstname.lastname@example.org or 1-800-480-4111. Your security and privacy are of the utmost importance to us.