Quickly find the information you need

If you have any questions about access, please contact your J.P. Morgan representative or email the App Support Team

Learn how to navigate the App with the user's guide to key features and functions.

General Information

What is the J.P. Morgan Insights App?
Insights App allows you to review audio commentary and talking points for each slide in our quarterly Guide to the Markets — the industry's go-to source for market intelligence delivered through clear, thought provoking charts and graphs. You'll also find an ever-growing library of market bulletins, videos and portfolio discussions covering essential investment topics that you can organize and share.

Is the App free? And what devices can use the App?
Yes, the App is available for free on the App Store via your iPad®. Please refer to the respective app stores for latest compatibility information.

Can I share this App with investors?
Yes, the App can be used in your discussions with end-client subject to your client's consent. However, the App and its content is targeted at advisers and not end clients.

Accessing the App

Will the App work if I'm travelling outside of my region or country?
Yes, the App will work outside your region or country, provided your tablet is connected to the Internet.

Is the App available for anyone to use?
Yes, the App is publicly available to download in the Apple App Store, but to access certain content and features you'll need to log in.

Do I need to register to use the App?
Registration is not required to use the App, but certain content and features — such as sharing, creating favourites, and creating customized Guide to the Markets PDFs — are only available after logging in.

Who can register for the App?
Registration is available to the general public, but materials in the App are primarily for intermediaries, financial advisors, advisory firms, institutional clients and institutional consultants. If you are not able to register, please contact your J.P. Morgan representative or email the App Support Team to request access. Public accessing the App is advised to seek their own independent financial advisers to consider any legal and financial advice before making any investment advice.

Does the App work if I'm offline?
Yes, when offline you can access all Guide to the Markets slides, favorite folders, and any other content you've viewed while online.

How do I log out?
To log out of the App , tap on the "Settings" tab on the bottom of the screen, and then tap the "Log Out" button.

How do you safeguard my personal information in the App?
The Insights App does not store any personal information.

Troubleshooting & providing feedback

How can I reset my password if my User ID is locked?
From the welcome screen, tap the "Log In" button. At the bottom of this new screen, tap on "Forgot your username or password?" Enter your username or email address on record and we will send you a new username or password to the email address on record. If you prefer to communicate with a J.P. Morgan representative, please contact your J.P. Morgan representative or email the App Support Team.

What should I do if the App freezes?
Hard close the App from the system tray. If that doesn't work, restart your tablet. After it restarts, tap the Insights App icon to resume. Should the problem persists, please delete the App and reinstall.

How can I send feedback or requests an enhancement?
Please contact your J.P. Morgan representative with feedback or to provide suggestions.

How can I contact the authors of an article if I have questions?
Please contact your J.P. Morgan representative or email the App Support Team and they will direct your queries.

Content Updates

When are the On the Bench slides updated?
On the Bench slides are updated quarterly, approximately 2-3 weeks after the Guide to the Markets is released.

If I save the Weekly Market Recap in a folder, do I have to update it every week?
No, items saved in “My Favourites” and customized folders are refreshed whenever newer versions become available. But items in cusotmised PDF presentations are not refreshed.

Is the content in the App the same as the respective Market Insights' website?
Yes, all of the content in the App is the same as seen on Market Insights' website.