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  1. Leveraging the full resources of J.P. Morgan Chase & Co.

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Leveraging the full resources of J.P. Morgan Chase & Co.

03/17/2021

Mary Erdoes, CEO of Asset & Wealth Management, discusses our focus on client service and our commitment to diversity and inclusion.

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I'm Mary Erdoes, CEO of Asset and Wealth Management. And first I want to express my thanks for taking the time to let us share with you a bit about our culture, our investment process, our teams, and the focus we have across the firm of always putting clients first. As the asset management arm of one of the world's largest banks, our vast resources across the world benefit our clients through the delivery of world class insights, access to digital platforms that allow for more efficient client service and analytical capabilities, and the peace of mind that comes with investing in an asset manager with local resources on a global scale.

 

Our access to data is unmatched. Half the households in the United States of America bank with us, and we leverage our data resources to help inform our investment approach in key areas such as our target date franchise. We benefit from Morgan Chase's $12 billion of annual tech budget, from which we build upon to create a much more effective client tool set, such as Morgan Institutional or our institutional client portal that provides modern account visualization, self-service portfolio analytics, and the ability to perform client service tasks.

 

Our technology resources also provide better systems and platforms for our investors. Spectrum is our portfolio management and centralized client service platform. It improves the transparency and facilitates faster decision making, offering a consistent view for our investment teams and our client teams.

 

The success of our business depends on continued focus also on the diversity of thought and the way that we manage our teams. To grow and to thrive in a global marketplace, our workforce has to be the make up of the rest of the world. It has to be diversified in its thought. It has to be able to deliver to clients all around the world in the communities that we serve.

 

In addition, we know that together as a diverse and inclusive organization, we can spark innovation and discover much more ways of sustainable competitive advantage when we do so. We're committed to making progress on all forms of diversity and are focused on actionable steps.

 

Our business resource groups, the BRGs as we call them, our internal networks focused on advancing the firm's diversity inclusion strategies. We have 85,000 employees that belong to these groups. JP Chase has also committed $30 billion to advance racial equality, support Black and Latinx owned businesses, and to build a much more diverse and inclusive workforce. We also continue to invest in diverse entrepreneurs and communities, through programs such as advancing cities Advancing Black Pathways, and Entrepreneurs of Color Fund

 

Our business is centered on you, the client, and we put you first in everything we do. Partnering with us means access to world class insights from experts like Dr. David Kelly and Michael Cembalest, and we also ensure that you hear from our experts frequently through digital and in-person events.

 

In 2020 alone we delivered over 560 virtual events for our clients. Our clients are supported by a global team of advocates dedicated to understanding, anticipating, and catering to your needs. Our sales and marketing team work together with investors, strategists, legal compliance, risk, technology, operations, HR, and finance, to deliver the full resources of the firm to you, our clients.