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    1. Account Management and trading

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    Account Management hero

    Manage and access accounts

    J.P. Morgan Global Liquidity is committed to helping you manage your short-term cash with greater convenience and efficiency. This section provides all the operational information you need to speed up your transactions and work seamlessly with us.

    Quick Links

    • MORGAN MONEY Platform login
    • 2023 US Holiday Calendar
    • 2022 US Holiday Calendar

    HOW TO CONTACT US

    AMERICAS EUROPE ASIA PACIFIC
    AMERICAS

    US Phone: 1 800 766 7722
    International: 001 302 634 2960
    Fax: 1 877 371 5948
    Email: liquidity.client.services.americas@jpmorgan.com

    Service Hours:
    Monday to Friday: 7:30 am - 6:00 pm EST
    Trading hours vary by fund.

    P.O. BOX:
    J.P. Morgan Institutional Funds Service Center
    P.O. Box 219265
    Kansas City, MO 64121-9265 

    Street Address:

    J.P. Morgan Institutional Funds Service Center
    c/o DST Systems, Inc.
    430 W 7th, Suite 219265
    Kansas City, MO 64105-1407

    EUROPE

    Phone: +(352) 3410 3636
    Fax: +(352) 3410 8855
    Email: liquidity.client.services.emea@jpmorgan.com

    Service Hours:
    Monday to Friday: 9:00 a.m. (CET) to 6:00 p.m. (EST). 
    Trading hours vary by fund.

    Address:
    JPMorgan Asset Management (Europe) S.à r.l
    J.P. Morgan Global Liquidity - Client Services & Operations
    European Bank and Business Centre
    6 Route de Trèves
    L-2633 Senningerberg
    Luxembourg

    ASIA PACIFIC

    Phone: +(852) 2800 2792
    Toll-free numbers:
    Australia: 1 800 21 9456
    Singapore: 800 8523 694
    Fax:
    Hong Kong: +(852) 2800 4676
    Australia: 1 800 70 2640
    Singapore: +65 6882 1196
    Email: liquidity.client.services.apac@jpmorgan.com

    Service Hours:
    Monday to Friday: 8:00 a.m. - 6:00 p.m. (HKT).
    Trading hours vary by fund.

    Address:
    J.P. Morgan Global Liquidity – Client Services Asia
    21st Floor, Chater House
    8 Connaught Road Central
    Hong Kong

    DOING BUSINESS WITH US

    Account Management Trades and Transfers
    Account Management

    Helping you handle your transactions more efficiently is one of our most important services. In this section,
    you will find all the basic operational information you need to conduct business with us.


    Using the MORGAN MONEY Platform

    J.P. Morgan Global Liquidity's online platform allows for online trading, account access, performance information and more.

    To access accounts via the platform, an authorized signer must complete the Application and Authorization form and have it approved by an authorized signer. Include the name, address, phone number and level of access each individual should be granted for your account(s). Fax or mail the form to us.

    Once we have received the completed form, we will contact each user with the user ID and password needed to log in.

    Learn more


    Opening an account

    To open a new account, fax or mail a completed Institutional Money Market Fund Application form. For assistance, or for information regarding opening a fixed income account, please contact our Service Center at 1-800-766-7722.  Your account will be established as soon as we have received and verified the required documentation.

    To open an additional account, please call our Service Center at 1-800-766-7722 Monday through Friday from 7:30 am to 6:00 pm EST


    Making changes to your account

    Account changes can be requested by mailing or faxing a letter of instruction on company letterhead signed by an authorized signer on the account.

    Alternatively, you can use the Account Maintenance Request form.

    Changes to wiring instructions must be mailed and require a medallion signature guarantee.

    P.O. BOX:
    J.P. Morgan Institutional Funds Service Center
    P.O. Box 219265
    Kansas City, MO 64121-9265

    Street Address:
    J.P. Morgan Institutional Funds Service Center
    c/o DST Systems, Inc.
    Suite 219265
    430 W 7th
    Kansas City, MO 64105-1407

    Fax: 1-877-371-5948


    Receiving monthly statements

    Your statements will show the following details:

    • Trade information: Trade date, trade type and share balance after each trade
    • Dividend information: Amount of dividend, type of transaction — wired or reinvested into your account — and year-to-date dividend totals

    Statements are produced on a monthly basis and are generally mailed on the fifth business day of each month. You can also access your statements, starting business day one, from the MORGAN MONEY Platform.


    Receiving account confirmations

    A confirmation is automatically produced for every change in status to an account, in addition to each trade placed. The confirmation includes:

    • Trade amount in shares and dollars
    • Price per share
    • Resulting share balance and market value
    • Account maintenance performed

    Audit support

    Audit requests can be processed via direct submission through www.confirmation.com or via mail or fax to:

    P.O. BOX:
    J.P. Morgan Institutional Funds Service Center
    P.O. Box 219265
    Kansas City, MO 64121-9265

    Street Address:
    J.P. Morgan Institutional Funds Service Center
    c/o DST Systems, Inc.
    Suite 219265
    430 W 7th
    Kansas City, MO 64105-1407

    Fax: 877-371-5948

    Audit requests must be signed by an authorized signer.


    Trades and Transfers

    For a convenient desktop reference on opening accounts, trading, and obtaining fund information,
    download our guide Doing Business with Us


    Trading deadlines

    There is a wide range of investments to meet your needs

    Please refer to the prospectus for more information.

    MONEY MARKET FUNDS

    CUT-OFF TIME
    JPMorgan California Municipal
    Money Market Fund
    12:00 p.m. (EST)
    JPMorgan Institutional Tax Free
    Money Market Fund 
    12:00 p.m. (EST)
    JPMorgan Municipal
    Money Market Fund
    12:00 p.m. (EST)
    JPMorgan New York Municipal
    Money Market Fund
    12:00 p.m. (EST)
    JPMorgan Tax-Free
    Money Market Fund
    12:00 p.m. (EST)
    JPMorgan Federal
    Money Market Fund
    3:00 p.m. (EST)
    JPMorgan 100% U.S. Treasury Securities
    Money Market Fund
    3:00 p.m. (EST)
    JPMorgan Prime
    Money Market Fund
    3:00 p.m. (EST)
    JPMorgan Liquid Assets
    Money Market Fund
    5:00 p.m. (EST)
    JPMorgan U.S. Government
    Money Market Fund
    5:00 p.m. (EST)
    JPMorgan U.S. Treasury Plus
    Money Market Fund
    5:00 p.m. (EST)

    FIXED INCOME MUTUAL FUNDS

    CUT-OFF TIME
    JPMorgan Limited Duration Bond Fund 4:00 p.m. (ET)
    JPMorgan Managed Income Fund 4:00 p.m. (ET)
    JPMorgan Short Duration Bond Fund 4:00 p.m. (ET)
    JPMorgan Short Duration Code Plus Fund 4:00 p.m. (ET)
    JPMorgan Short-Intermediate
    Municipal Bond Fund
    4:00 p.m. (ET)
    JPMorgan Ultra-Short
    Municipal Income Fund
    4:00 p.m. (ET)

    Placing a purchase or redemption

    Authorized individuals may purchase or redeem fund shares, you will need the following information:

    • Account registration
    • Fund account number
    • Tax ID number
    • Amount of order

    You can purchase fund shares by phone, fax or through the MORGAN MONEY Platform. Funding monies may be sent by wire or through auto-debit. Trades placed and accepted before the fund's trading deadline will be processed the same day.

    • Money market mutual fund purchases placed and accepted prior to the fund cut-off time will settle for value that same business day. Monies must be received by JPMorgan Chase Bank, N.A. by the cut-off time on the day of the purchase order.
    • Fixed income mutual fund purchases placed and accepted prior to the fund cut-off time will settle for value on the next business day. Monies must be received by JPMorgan Chase Bank, N.A. by the fund cut-off time on the settlement date.

    There are several ways that clients can transact in the funds. You may:

    • Call the Service Center at 800-766-7722 Monday through Friday from 7:00 a.m. to 6:00 p.m. (EST)
    • Send a fax to 877-371-5948
    • Execute through the MORGAN MONEY Platform

    For questions, please email the Global Liquidity Account Managers at liquidity.client.services.americas@jpmorgan.com.


    Wiring federal funds

    Monies may be wired through the Federal Reserve Wire System in the following format:

    JPMorgan Chase Bank, N.A.
    1 Chase Plaza
    New York, NY 10005
    Attn: J.P. Morgan Institutional Funds Service Center
    ABA: 021000021
    DDA: 323125832
    DDA Name: DST Asset Manager Solutions, Inc. as agent for JPMorgan Funds
    FBO Your Fund Number & Account Number (EX: Fund 123-Account 123456789)
    Your Account Registration (EX: EYX Corporation)
    Your J.P. Morgan Fund (EX: JPMorgan ABC Fund-Capital)


    Setting up multiple wiring instructions

    You may establish multiple wiring instructions at the time of account opening or add them at any time using the Account Maintenance Request.

    Once the information is on file, you must clarify which bank instructions are to be used when placing a redemption.

    If you use the MORGAN MONEY Platform, you can select from the multiple payment instructions that have already been established for your account.

    Please call our Service Center at 1-800-766-7722 Monday through Friday from 7:00 a.m. to 6:00 p.m. (EST) for assistance with setting up multiple wiring instructions.


    Placing a large trade warning call

    Pre-advice calls assist the portfolio managers to manage large inflows/outflows within the fund, thus providing protection for all shareholders against unexpected flows. Wherever possible, it is requested that you provide notice as soon as possible.

    If you anticipate placing a large trade, please alert our Service Center at 1-800-766-7722. Our representatives can provide you with information regarding threshold amounts.

    This information should include the name of your organization, account number, fund name, approximate amount of the transaction and the length of the investment, if appropriate.


    Getting dividend payouts

    Clients may opt to receive dividends in one of the following ways:

    • Monthly payment on the first business day of each month
    • As part of a full redemption
    • Monthly reinvestment

    The following literature and forms are available for download to help you service your new or existing account. Please note that the literature and forms are available in Adobe Acrobat (PDF) format. If you do not have Adobe Acrobat Reader, please go to Adobe's website to download.

    PLEASE NOTE: This page contains fillable form PDFs that may not be supported in Chrome or Firefox. See instructions below. 

    Tips for viewing and using fillable form PDFs: Save the form to your computer before completing it. We suggest that you first download the PDF form to your computer or network drive, and then open it with Adobe Reader and fill it. You can either type information directly into each field or copy and paste text. The font is preselected and cannot be changed. You can only type regular text (upper and lower cases); the system will not accept underlined text, bold or italics, script or formulas, curved or slanted apostrophes, double quotation marks or long dashes. You can save your data and re-open the file later to modify or enter additional information. 

    For Chrome browser users: DO NOT USE THE CHROME PDF VIEWER PROGRAM TO FILL IN THE PDF FORM. Adobe Reader is the only program that will allow you to work with the form properly. If you do not already have Adobe Reader, please use this link to install to your device. 

    DOCUMENTS

    ADMINISTRATIVE FORMS REFERENCE GUIDES MORGAN MONEY RESOURCES TAX INFORMATION
    ADMINISTRATIVE FORMS

    Authorized Signers List

    Read more

    Secretary Certificate

    Read more

    Institutional Account Application Fixed Income Form

    Read more

    New Fund Request Form Institutional

    Read more

    Corporate Resolution

    Read more

    Account Maintenance Request Form

    Read more
    REFERENCE GUIDES

    GL Operations Services Guide

    Read more
    MORGAN MONEY RESOURCES

    Institutional Account MORGAN MONEY Application

    Read more
    TAX INFORMATION

    Protecting Americans From Tax Hikes Act

    Read more
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