Call our UK-based Investor Services team on 0800 20 40 20 (or +44 1268 44 44 70) with any questions you have. Our lines are open Monday to Friday, 9.00am to 5.30pm. If you are an existing client please have your account details to hand.
Telephone calls are recorded to ensure compliance with our legal and regulatory obligations and internal policies.
Fax: 0845 246 1852
Holiday season opening hours
|Friday 22nd December||9:00am – 2:00pm|
|Saturday 23rd December - Tuesday 26th December||Closed|
|Wednesday 27th December||9:00am – 5:30pm|
|Thursday 28th December||9:00am – 5:30pm|
|Friday 29th December||9:00am – 2:00pm|
|Saturday 30th December - Monday 1st January||Closed|
If you are disatissfied with any aspect of our service then you may complain to us by post or telephone. Our complaints handling guidelines can be viewed here
Personal or confidential information
If contacting us via email please do not send any personal or confidential information as this is not guaranteed to be a secure communication method.
Scams and fraud
We are aware of a number of scams and attempted frauds through phone calls and emails claiming to be from a representative of J.P. Morgan offering an investment opportunity.