Be aware – scams and fraud

We are aware of a number of scams and attempted frauds through phone calls and emails claiming to be from a representative of J.P. Morgan offering an investment opportunity. If you have concerns about an approach, please contact us.

Some investors and potential investors may be contacted by people who claim to be from J.P. Morgan Asset Management and who try to persuade you to invest with them. They may offer you advice over the telephone, request payment from you, or they may email you links to bogus websites.

The products they may try and sell you might even have official sounding names like a J.P. Morgan Gold Fund (we have no funds by this name). You can check our Fund Explorer for our complete list of authorised funds.

When investors are called or emailed and pressure is put on them to buy a product or invest their money, this is often known as a boiler room scam. The approach may be gentle, the caller may be very friendly and reassuring, or they may take a more urgent tone, encouraging you to buy in quickly otherwise you could lose money.

These scams happen from time to time so it is best to be vigilant.

If you do receive a call from a J.P. Morgan representative (we sometimes call for service purposes) and you have concerns as to their identity, then please end the call and call us on 0800 20 40 20. We will then go through security and verification questions before proceeding.

For further information on staying safe online:

• NIDirect Government Services website.
  
  
• You can also call the Financial Conduct Authority Consumer Helpline on 0800 111 6768.

A helpful anti-fraud checklist

Be vigilant when:

• Someone calls or emails you with an ‘unbelievable’ offer.
  
  
• You are asked to provide personal information by replying to an email or asked to click through a link to a fake website.
  
  
• You receive an email where the grammar, spelling or punctuation is poor.
  
  
• The source of an email is uncertain or when a company name is slightly misspelled.
  

Never provide personal details including passwords or answers to your security questions in response to an email. We will never ask you for this type of information via email.

If in doubt about a contact, get in touch with us immediately on 0800 20 40 20 or +44 1268 44 44 70 from overseas. Our lines are open Monday to Friday 9.00am to 5.30pm. It’s always better to be safe and our priority is that our investors feel secure when they deal with us.