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In brief

  • Syfe, a Singapore-based digital investment platform, sought to enhance cash management for its customers with reliable and trusted multi-currency solutions.
  • By collaborating with J.P. Morgan Asset Management, Syfe utilized their advanced API technology for seamless integration and instant access to funds. 
  • The partnership enabled Syfe to bring institutional liquidity capabilities to power their underlying cash products, and provide rapid access to funds.

About

Syfe is committed to helping individuals build wealth for a better future through a simple, digital investment platform. Recognizing that many people lack the knowledge and time to manage their wealth, Syfe focuses on simplicity with a limited selection of products. Today, Syfe supports over 250,000 customers in Singapore, Australia and Hong Kong. 

The Challenge

Syfe aims to guide customers towards financial products they have a high conviction in by carefully selecting trusted partners with a proven track record. While Syfe had already developed its own cash solution in Singapore, they recognized the potential to enhance liquidity and efficiency.

J.P. Morgan Asset Management (JPMAM) identified opportunities to improve Syfe’s cash management tools through money market strategies and direct Application Programming Interface (API) connectivity for faster trades and settlements. The collaboration quickly moved from concept to fruition, driven by Syfe’s impressive pace of innovation.  

The Solution

For fintechs like Syfe, APIs are essential. Syfe’s engineers, with extensive experience across various partners, highlighted JPMAM’s modern and innovative technology, particularly their APIs. This influenced Syfe’s management decision, as the ease of integration allowed for rapid product development. Additionally, JPMAM’s technology enabled the integration to be done once and reused across geographies.

Syfe recognized their customers sought immediate access to their money. The T+0 settlement cycle of JPMAM’s money market strategies addresses this liquidity need. Syfe could invest cash with immediate unit allocations, capitalizing on yield opportunities. When withdrawing, they could redeem units and receive cash within hours, ensuring rapid liquidity. 

Syfe also sees an increasing demand for more currencies. JPMAM covers a comprehensive range of currencies, allowing Syfe to meet diverse customer needs and expand their offerings across regions. 

The Results

The collaboration has enabled Syfe to bring institutional liquidity capabilities to power their underlying cash products. This partnership has significantly enhanced Syfe’s value proposition. As Syfe continues to expand into new markets, the strong partnership with JPMAM remains a cornerstone of their growth strategy. 

"Digital capabilities, API connectivity, and multi-currency expertise are crucial as we expand. We look forward to further strengthening our partnership with J.P. Morgan Asset Management.” – Jack Prickett, Chief Commercial Officer, Syfe

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