Stay protected when traveling

When planning a trip, prepare well in advance

Taking a few small steps, like updating your devices and ensuring that you are using a trusted travel site can greatly increase your security while you travel.

Watch out for rental fraud

Criminals often try to take advantage of unsuspecting travelers by posting false rental listings online. Alternatively, they may find a real property, hack the owner’s email address, and pose as the owner, asking unsuspecting renters to wire money to “avoid fees.”

To prevent rental fraud:

  • Use trusted vacation-home rental services.
  • Rent properties with verified reviews.
  • Only send funds through the rental site’s payment tool.
  • Use a credit card if at all possible.
  • Be alert to the signs of fake listings: typos and poor grammar, excuses for not accepting credit cards, and little or no information about the property itself.

Update your devices’ operating systems

Technology companies continually update their operating systems (OS) to protect against emerging viruses and malware. As new software becomes available, you will almost always be prompted to install updates.

To update your phone or tablet’s OS:

  • Android users can go to the Settings app, scroll down to “About phone,” and select “System Updates”/“Software Update.”
  • Apple users will be prompted to update their OS, but can initiate a manual update by going to the Settings app, selecting “General,” and clicking “Software Update.”

To update your computer’s OS:

  • Windows users can go to the Start menu and search “Windows Update.” If you’re updating to a new OS version entirely (such as updating Windows 8 to Windows 10), you might need to purchase the new OS directly from Microsoft.
  • Mac users can go to the App Store, click “Updates,” and select “Software Update.”

Encrypt your mobile device and computer

Enabling encryption on your laptop, tablet or phone makes your data inaccessible without a password. To encrypt your phone, visit “Settings.” On an iPhone, select “Touch ID & Passcode”; on an Android, select “Security.” Then follow the prompts.

To encrypt a Mac, visit Apple’s support site for information on how to install FileVault, a popular encryption program. PC users can visit Windows’s support site to learn about activating BitLocker, an encryption program that comes standard with Windows 10.

Avoid posting travel plans on social media

Cybercriminals frequently keep tabs on potential victims’ whereabouts. To stay safe, avoid posting information about your plans, and make sure your social media accounts don’t automatically share your location.

For additional tips and guidance, please contact us, and a J.P. Morgan representative will be in touch with you.


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This information is provided for educational and informational purposes only and is not intended, nor should it be relied upon, to address every aspect of the subject discussed herein. The information provided in this document is intended to help clients protect themselves from cyber fraud. It does not provide a comprehensive listing of all types of cyber fraud activities and it does not identify all types of cybersecurity best practices. You, your company or organization is responsible for determining how to best protect itself against cyber fraud activities and for selecting the cybersecurity best practices that are most appropriate to your needs. Any reproduction, retransmission, dissemination or other unauthorized use of this document or the information contained herein by any person or entity is strictly prohibited.