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Online Privacy Policy

Privacy Principles

Your privacy is important to us. This Online Privacy Policy explains how we collect, share, use and protect your personal information when you visit or use this and other online services offered by J.P. Morgan that link to or reference this policy (collectively, our “online services”). Please note, however, that this Online Privacy Policy is not an exclusive statement of our privacy principles across all products and services. Other privacy principles or policies may apply depending on the financial products or services you obtain from us, or the jurisdiction in which we are doing business with you.

  • We protect your information.

    We take our responsibility to protect the privacy and confidentiality of your information, including personal information, very seriously. We maintain physical, electronic and procedural safeguards that comply with applicable legal standards to secure such information from unauthorised access and use, alteration and destruction. We hold our employees accountable for complying with relevant policies, procedures, rules and regulations concerning the privacy and confidentiality of information.

  • We endeavor to collect, use and maintain client information only for appropriate purposes.
    • The types of personal information we may collect from you when you make email inquiries include your name, official/business email address, name of organisation, title, country and telephone number all of which, except your title and telephone number, is mandatory to be provided by you for us to respond to your inquiries. You shall be solely and fully responsible for the consequence of providing your personal email address or any third party’s personal information to us. We are not responsible for any third party’s use of our response forwarded by you and disclaim all liability which may arise from such use.
    • Your information will be stored with J.P. Morgan Chase & Co. and affiliates for compliance and marketing purposes. If you have any questions about how we handle your personal information or if you do not wish to receive any marketing materials you may email at any time.
    • In addition to the personal information described above, we may collect certain information about your use of our online services. For example, we may capture the IP address of the device you use to connect to the online service, the type of operating system and browser you use, and information about the site you came from, the parts of our online service you access, and the site you visit next. As explained in more detail in our Cookie Policy, we or our third-party partners may use cookies (as well as web beacons or other technologies) to collect and store this and other information about your visit to, or use of, our online services. We may later associate the usage and other information we collect online with personal information about you, as permitted or required by law.
  • We share personal information with affiliates and with others to respond to your inquiries or for legal and routine business reasons.
    • We share among and transfer to our affiliates and business units any information you provide to respond to your inquiries.
    • We may disclose information we have about you as required or permitted by law. For example, we may share information with regulatory authorities and law enforcement officials when we believe in good faith that such disclosure is necessary to comply with legal requirements. We may share information with third parties where appropriate to protect against fraud or verify or enforce our terms of use, our other rights, or other applicable policies.
    • We may share your personal information with any person or entity not described herein if we have your consent to do so.
  • We may transmit, transfer or process information to, or through, any country in the world, as we deem necessary, appropriate or consistent with legal or regulatory obligations.

    As a global company, we strive to provide you with access to the highest-quality financial products and services wherever you are. To do this, we may share your personal information among members of the JPMorgan Chase & Co. family of companies or service providers such as digital or telecommunication companies, data processing companies, storage companies and information technology companies that may be located outside your home country. You consent to the transmission, transfer or processing of such information to, or through, any country in the world, as we deem necessary or appropriate, and by using and providing information through this website, you agree to such transfer. Although the data protection laws of these countries may be less stringent than those in your own, J.P. Morgan will take appropriate steps to ensure your personal information is handled as described in this Online Privacy Policy.

  • We retain your information for such period of time required under applicable laws and as otherwise necessary to fulfill the purpose set forth above.
  • We provide you with relevant and appropriate choices regarding the sharing of personal information.

    We may give you choices regarding the sharing of personal information with affiliates and third parties. Choices you have about the sharing of your personal information will be described in the privacy policies or notices you receive in connection with the financial products or services you obtain from us.

  • We offer you the opportunity to access and correct your information on file with us.

    For access to your information held by us, correction of such information, withdrawal of your consent under this Online Privacy Policy or for information regarding policies and practices and kinds of information held, please click the link entitled “J.P. Morgan Privacy Policy” for the country in which you reside at the bottom of this page.

  • We respect your decisions about the collection of personal information related to your online activities over time and across different websites for advertising purposes.

    J.P. Morgan does not allow unaffiliated third parties to collect personal information about your online activities when you visit our online services. Nor do we use personal information collected across non-affiliated websites for the purpose of serving you advertising related to your browsing behavior. If we engage in this practice in the future, we will provide appropriate notice and choice so that you may opt out of the practice.

  • We tell you when our privacy policies and practices change.

    We may change this Online Privacy Policy from time to time. When we do, we will let you know by appropriate means such as by posting the revised policy on this page with a new “Last Updated” date. All changes will become effective when posted unless indicated otherwise.

Last updated: June 1, 2015

Cookies Policy

Last Updated: June 1, 2015

IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE: This policy explains how cookies are used on this website. The policy may be amended from time to time. When we do, we will let you know by appropriate means such as by posting the revised policy on this page with a new “Last Updated” date. By using this site you agree to the placement of cookies on your computer in accordance with the terms of this policy. If you do not wish to accept cookies from this site please either disable cookies or refrain from using this site.

  1. What are Cookies?

    A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can recognise you when you revisit and remember certain information about you. This can include which pages you have visited, choices you have made from menus, any specific information you have entered into forms and the time and date of your visit.

  2. Types of Cookies

    There are two main types of cookies:

    • Session cookies: these are temporary cookies that expire at the end of a browser session; that is, when you leave the site. Session cookies allow the website to recognise you as you navigate between pages during a single browser session and allow you to use the website most efficiently. For example, session cookies enable a website to remember that a user has placed items in an online shopping basket.
    • Persistent cookies: : in contrast to session cookies, persistent cookies are stored on your equipment between browsing sessions until expiry or deletion. They therefore enable the website to "recognise" you on your return, remember your preferences, and tailor services to you.

    In addition to session cookies and persistent cookies, there may be other cookies which are set by the website which you have chosen to visit, such as this website, in order to provide us or third parties with information.

  3. Our use of Cookies

    We currently use, and may use in the future, the following types of cookies on this website.

    We use session cookies to:

    • help us maintain security and verify your details whilst you use the website as you navigate from page to page, which enables you to avoid having to re-enter your details each time you enter a new page.

    We use persistent cookies to:

    • help us recognise you as a unique user when you return to our website so that you do not have to input your details multiple times as you move between our pages or services
    • remember how you have customised your use of this site, such as your preferred currency and time zone
    • collect and compile anonymous, aggregated information for statistical and evaluation purposes to help us understand how users use the website and help us improve the structure of our website.

    Many cookies are designed to give you optimal usage of the web. For example, we use cookies to enable you to improve your user experience when using our website, e.g. a cookie which recognises if your browser supports specific technology features. This helps, for example, in enabling web pages to be loaded more quickly when you request the download of a large file.

    In addition to cookies which send information to us, we also use cookies which collect information and send it to third parties. An example of this is Google Analytics. We use Google Analytics to help collect and compile information like the number of visitors to the site, where visitors have come to the site from and the pages they visited. Visit Google's site for an overview of privacy at Google and information on how to opt out of the Google Analytics cookie. Where this site allows such cookies to be set or you access other websites from this site using the links provided, the operators of these websites will use cookies in accordance with their own cookies policy, which may differ from ours.

    As with first party cookies, you are able to block third party cookies through your browser settings.

    Some of our cookies may collect and store your personal information, such as your name or email address. We are committed to respecting and protecting your privacy and will ensure that all personal information collected by us is kept and treated in accordance with our privacy policy. A link to this policy is available within the footer of this portal.

  4. Refusing Cookies on this Site

    Most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, generally through changing your internet software browsing settings. It may also be possible to configure your browser settings to enable acceptance of specific cookies or to notify you each time a new cookie is about to be stored on your computer enabling you to decide whether to accept or reject the cookie. To manage your use of cookies there are various resources available to you, for example the “Help” section on your browser may assist you. You can also disable or delete the stored data used by technology similar to cookies, such as Local Shared Objects or Flash cookies, by managing your browser’s “add-on settings” or visiting the website of its manufacturer. As our cookies allow you to access some of our website’s features we recommend that you leave cookies enabled. Otherwise, if cookies are disabled, it may mean that you experience reduced functionality or will be prevented from using this site altogether.

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